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Fetching emails cron job doesn't start

Discussion in 'Using Kayako Classic' started by aKaDiMkA, Feb 16, 2018.

  1. aKaDiMkA

    aKaDiMkA New Member

    Hi all!

    Have a problem: the built-in cron job used to fetch email every 10 minutes doesn't work automatically. But manually it runs OK. No errors on log and all emails are fetching good.
    But when you leave the task alone it won't start after 10 minutes. The last status will remain like "Last run at ...", "Next run at ...." and this time is not changing anymore until you run the taska manually.
    Does anyone can help me to solve the issue? I didn't find the possibility to change the cron job or setup the abother one :(
    Kayako ver. 4.76.1

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