1. Kayako Download customers: we will continue to develop and support Kayako Download beyond July 2017, alongside the new Kayako for existing customers.

    Find out more.

  2. The forum you are viewing relates to Kayako Classic. If you signed up or upgraded to the new Kayako (after the 4th July 2016), the information in this thread may not apply to you. You can visit the forums for the new Kayako here.

File attachments for tickets

Discussion in 'Using Kayako Classic' started by orbitrod, Dec 7, 2017.

  1. orbitrod

    orbitrod New Member

    Is there a setting in the admin to allow or disallow certain types of files from being attached? For example can we prevent .exe .js. .php files from being attached to tickets when submitted from the helpdesk?

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