Gamification Module for Kayako

Discussion in 'Marketplace' started by KayakoSolutions, May 11, 2012.

?

Would you appreciate a gamification module for Kayako?

  1. Yes

    92.3%
  2. No

    7.7%
  1. KayakoSolutions

    KayakoSolutions Established Member

    Hello you guy!

    I'm doing a bit of a social/demand survey and here's what I want to ask you about:

    Would you be interested in a feature-rich gamification module for Kayako to ensure your employees are more motivated and encouraged to work harder while being engaged in gaming?

    Thank you!
  2. factor

    factor Member

    Example?
  3. KayakoSolutions

    KayakoSolutions Established Member

    Hey Factor,

    Well, pretty much anything ranging from leaderboards, point/status systems (badges) to various rewards and bonuses, to keep the staff motivated and encouraged to work more productively.

    Have you seen the gamification functionality realised in InvGate? Something like that;)
  4. chrisrouse

    chrisrouse Reputed Member

    Zack -
    I think if you put together something like what UserVoice has you'd have a great product. I've been reading their blog and came across their post about this today. Now that I understand this concept a little more, I want to change my original "No" vote to a "Yes".
  5. wildkiwi

    wildkiwi Member

  6. KayakoSolutions

    KayakoSolutions Established Member

    Exactly, that's what I was talking about!
    Let's spread the word and see what the rest of Kayako Community think about it. I do believe this could be a very neat and useful module;)
    Thanks!
  7. James Faw

    James Faw New Member

    It would be interesting to see my office competing to complete tickets. Just looked at UserVoice and I think my office could really benefit from something like that. I'd throw in experience and level ups as part of the package.

    I don't think the mice are getting the right kind of cheese (if any at all) in many workplaces. Gamification is a morale booster!
  8. KayakoSolutions

    KayakoSolutions Established Member

    A few more votes and we'll move on to actually module development! ;)
  9. Jeff Crays

    Jeff Crays New Member

    I am REALLY interested in this!
  10. KayakoSolutions

    KayakoSolutions Established Member

    I will keep you posted guys, stay tuned!
  11. TNL1

    TNL1 Member

    im interested
  12. This would be a great add-on!! Cool!
    I say go for it, just try to keep the price low ;)
  13. guruh

    guruh Member

    fantastic addon
    But when I see your kayako module price make me sad :(
  14. Szentmarjay Tibor

    Szentmarjay Tibor Established Member

    Zack,

    If you need any beta testers feel free to drop us a note. ;)
  15. guruh

    guruh Member

  16. KayakoSolutions

    KayakoSolutions Established Member

    I'm well aware about Freshdesk's Arcade or Invigate's gamified help desk, that's why I set up this survey to find out how many people would like to see Kayako gamified to a reasonable extent. Turns out gamification is still trending, so we might be designing a gamification module soon for Kayako unless they include it in their next release;)
    Drewbie likes this.
  17. web-vision

    web-vision Member

    +100 on this. I would love to see a nice integration.
  18. KayakoSolutions

    KayakoSolutions Established Member

    @Web-Vision, I didn't mean any kind of integration per se. I was talking about a cutsom-made module to inject a number of gamification features into Kayako.
  19. web-vision

    web-vision Member

    @zack: please keep me updated if you evolve the idea.
  20. factor

    factor Member

    hi,

    any update on this? project dead or any ETA?

    Regards,

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