HELP with creating report

Discussion in 'Kayako Reports' started by Jeff Lewis, Jul 13, 2012.

  1. Jeff Lewis

    Jeff Lewis Member

    I need to create a report that is a list of all untouched tickets sorted by date
  2. Drew Keller

    Drew Keller Just one person in a world of millions.

    Jeff,

    What do you classify as untouched?
  3. Jeff Lewis

    Jeff Lewis Member

    I'm classifying untouched as a ticket that hasn't had a response and open

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