Discussion in 'Marketplace' started by Cara, Jun 8, 2010.
Does the hosted version support skins?
Yes it does. However since for hosted solutions Kayako does not provide FTP access to the server, you will have to save the skin files at a remote location.
Thanks--this is not my area of expertise, so if you might confirm this:
Will this be transparent to the user?
The goal is that the helpdesk be visually indistinguishable from our website--we do not want the user to be aware of the that the helpdesk is remotely hosted.
Yes it can be seamless. It all depends on how you design the skin
This is something that needs to be sorted for V4 really. Maybe have the ability to upload a ZIP and it unzips but puts only gif / png / jpg images in the folder on the server. It could all be done from within the control panel.
And one final question: what is a ballpark figure for such design? Ballpark--I am researching for my company, and must give approximate costs.
Feel free to contact me offline.
Depends on what you are looking for - a simple header/footer change or a fully customized site to exactly match your existing website design.
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