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Hosted Version: Supports Skins?

Discussion in 'Marketplace' started by Cara, Jun 8, 2010.

  1. Cara

    Cara New Member

    Does the hosted version support skins?
  2. supportskins

    supportskins Kayako Guru

    Yes it does. However since for hosted solutions Kayako does not provide FTP access to the server, you will have to save the skin files at a remote location.
  3. Cara

    Cara New Member

    Thanks--this is not my area of expertise, so if you might confirm this:

    Will this be transparent to the user?

    The goal is that the helpdesk be visually indistinguishable from our website--we do not want the user to be aware of the that the helpdesk is remotely hosted.
  4. supportskins

    supportskins Kayako Guru

    Yes it can be seamless. It all depends on how you design the skin :)
  5. craigbrass

    craigbrass Experienced Member

    This is something that needs to be sorted for V4 really. Maybe have the ability to upload a ZIP and it unzips but puts only gif / png / jpg images in the folder on the server. It could all be done from within the control panel.
  6. Cara

    Cara New Member

    Cool :)

    And one final question: what is a ballpark figure for such design? Ballpark--I am researching for my company, and must give approximate costs.
    Feel free to contact me offline.
  7. supportskins

    supportskins Kayako Guru

    Depends on what you are looking for - a simple header/footer change or a fully customized site to exactly match your existing website design.

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