1. Kayako Download customers: we will continue to develop and support Kayako Download beyond July 2017, alongside the new Kayako for existing customers.

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I need an app

Discussion in 'Requests' started by David Stark, Jun 23, 2013.

  1. David Stark

    David Stark New Member

    I'm new to Kayako, having just beginning the setup process for our non-kayako-hosted solution.

    I'm looking to add an App that will integrate with Kayako Fusion that will allow me to keep track of information about a client (i.e. Organization). I prefer something you have experience with and have vetted through the setup process.

    I'm looking for Info such as:
    • Key contacts, emails, and phone numbers
    • ISP info
    • Vendor support contact info (specific to the client's licensed software or hardware)
    • Network notes
      • Router configuration
      • Network Devices
    • User lists and passwords
    • Backup schedules
    • Misc. notes and comments
    Does anyone have any suggestions? I prefer something open source to avoid the expense, but will consider others as well.

    Thanks in advance!
    David
     

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