1. Kayako Download customers: we will continue to develop and support Kayako Download beyond July 2017, alongside the new Kayako for existing customers.

    Find out more.

  2. The forum you are viewing relates to Kayako Classic. If you signed up or upgraded to the new Kayako (after the 4th July 2016), the information in this thread may not apply to you. You can visit the forums for the new Kayako here.

In case someone's thinking of upgrading...

Discussion in 'Upgrading to the new Kayako' started by bear, Mar 26, 2021.

  1. bear

    bear Kayako Guru

    This company (apparently part of the V.C. folks that bought Kayako in 2018) is selling Kayako Download helpdesk (fusion 4.93) branded as their own (GFI HelpDesk). The trial download has all the Kayako copyright stuff in the top of files, so no doubt it's theirs. They've priced it at $159/year per agent (fusion).
    It's only compatible up to PHP 7.2, and they've rather sloppily added a bunch of tracking and telemetry to parts of it. Interesting, to say the least.

    https://www.gfi.com/products-and-solutions/email-and-messaging-solutions/gfi-helpdesk
     

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