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Installation problems

Discussion in 'Using Kayako Classic' started by brianm, Aug 9, 2010.

  1. brianm

    brianm New Member

    Hello everyone, I'm having problems with the installation. I've uploaded the files and when I go to the setup it gives me the following error.

    [Warning]: mysql_connect() [function.mysql-connect]: Access denied for user 'root'@'localhost' (using password: NO) (drivers/adodb-mysql.inc.php:364)

    Any help would be greatly appreciated.

  2. Jamie Edwards

    Jamie Edwards Staff Member

    This means that you have entered the wrong database authentication details in config.php

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