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Internal user database password encryption

Discussion in 'Using Kayako Classic' started by Korla_Plankton, Mar 10, 2017.

  1. Korla_Plankton

    Korla_Plankton Established Member

    Hi folks!

    What kind of encryption is used on user passwords in the internal user database? sha256?

  2. Korla_Plankton

    Korla_Plankton Established Member

    Perhaps I wasn't specific enough. I'm using on-premises Kayako 4.72.0 and I'm wondering about the encryption used in the swusers table in the userpassword field.

    Thank you,
  3. supportskins

    supportskins Kayako Guru

    Its encoded using sha1

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