1. Kayako Download customers: we will continue to develop and support Kayako Download beyond July 2017, alongside the new Kayako for existing customers.

    Find out more.

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Invalid Cache

Discussion in 'Using Kayako Classic' started by AH-Liam, Aug 9, 2010.

  1. AH-Liam

    AH-Liam New Member

    After upgrading to 4_00_832
    We now get
    Invalid Cache (2): kbcategorycache                           
    at the top of the client side on all pages
  2. Jamie Edwards

    Jamie Edwards Staff Member

    1) Make sure your __swift/cache/ folder is writeable
    2) Rebuild your cache: Admin CP -> Maintenance/Diagnostics -> Rebuild Cache

    If that doesn't work, please submit a ticket https://my.kayako.com/index.php?/Tickets/Submit and post your ticket ID here when done
  3. AH-Liam

    AH-Liam New Member

    Its been fixed after updating to the latest version
  4. Jamie Edwards

    Jamie Edwards Staff Member

    Marvellous :)

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