Invalid Cache

Discussion in 'Using your helpdesk' started by AH-Liam, Aug 9, 2010.

  1. AH-Liam New Member

    After upgrading to 4_00_832
    We now get
    Code:
    Invalid Cache (2): kbcategorycache
    at the top of the client side on all pages
    AH-Liam, Aug 9, 2010
    #1
    • Kayako Staff

    Jamie Edwards Chief Limey

    1) Make sure your __swift/cache/ folder is writeable
    2) Rebuild your cache: Admin CP -> Maintenance/Diagnostics -> Rebuild Cache

    If that doesn't work, please submit a ticket https://my.kayako.com/index.php?/Tickets/Submit and post your ticket ID here when done
    Jamie Edwards, Aug 10, 2010
    #2

  3. AH-Liam New Member

    Its been fixed after updating to the latest version
    AH-Liam, Aug 10, 2010
    #3
    • Kayako Staff

    Jamie Edwards Chief Limey

    Marvellous :)
    Jamie Edwards, Aug 10, 2010
    #4

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