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Issue with switching tabs in Kayako Desktop

Discussion in 'Kayako Desktop' started by Just Axel, Jan 5, 2018.

  1. Just Axel

    Just Axel New Member

    Hi there,

    I am running Kayako Desktop 4.2.0.715 STABLE on Windows 10. All of a sudden I am not able to switch in between the chats by using CTRL+TAB and CTRL+SHIFT+TAB. I'm not able to close the chats by pressing the short commands either i.e CTRL+W to force close chats. It's working fine in my browser and in other applications.

    I have tried by checking the settings in KD as well as the settings in my OS without any success. Any tips is appreciated.

    BR,

    Axel
     

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