1. Kayako Download customers: we will continue to develop and support Kayako Download beyond July 2017, alongside the new Kayako for existing customers.

    Find out more.

  2. The forum you are viewing relates to Kayako Classic. If you signed up or upgraded to the new Kayako (after the 4th July 2016), the information in this thread may not apply to you. You can visit the forums for the new Kayako here.

Issues with 'Tickets.Owners to Resolve' field?

Discussion in 'Kayako reports (Kayako Classic)' started by Biju Joseph, Aug 23, 2016.

  1. Biju Joseph

    Biju Joseph New Member

    I'm trying to create a report which shows how many staff/owner was involved in a ticket.

    'Tickets.Owners to Resolve' seems to bring user replies in the count.

    Is this a known issue?

Share This Page