Hi, How do I disable or change the 50 result limit of an API TicketSearch call? I would like to get _all_ tickets and not 50 by using the API (http://wiki.kayako.com/display/DEV/REST - TicketSearch). In addition if anyone can tell me how to search on multiple queries (for example email1@mail.com & email2@mail.com in the "creatoremail") using a single call, that would be awesome.
Hi, You can control the search results from : Admin CP > Tickets > Settings > Search Results Limit The limit of results that are returned following a search. The same setting is applied for API's as well. Hopefully it will serve you well.
Hi there, For your second question I just add an empty space between the emails and it works fine: query = "example1@test.com example1@test.com"