Final update: Kayako Desktop version 18.104.22.1689 has gone stable, and the auto-update feature should prompt you to upgrade. Otherwise you can also download it directly here: http://hotfix.kayako.com/download/kd/22.214.171.1249/win32/KayakoDesktop_126.96.36.1999-STABLE.exe ----- This version of Kayako Desktop fixes a few potential freezes / crashes related to handling multiple network events at the same time (KD-228). Some of you may have experienced this when trying to accept or close chats in quick succession. [Update] Other key changes included in 188.8.131.528: Updated internal SIP library. This may fix compatibility issues with VoIP support. Performance-related fixes for in-app web browser. [Update] 184.108.40.2069 Adds the following fixes: Fixed a potential crash related to networking Fixed DPI issues on some devices. We appreciate your cooperation in testing beta releases, and your feedback is invaluable. Please leave all of your feedback here on the forum. Installation: Download and install: Kayako Desktop (220.127.116.116-BETA) Kayako Desktop (18.104.22.1687-BETA) Kayako Desktop (22.214.171.1248-BETA) Kayako Desktop (126.96.36.1999-BETA) Kayako Desktop (188.8.131.529-STABLE) here. There are no server-side changes required for this update.