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Kayako Desktop With Cloudflare - Bad MD5 Sum

Discussion in 'Kayako Desktop' started by ljcaswell, Jan 22, 2016.

  1. ljcaswell

    ljcaswell Established Member

    When I turn on my support site in Cloudflare, a few minutes later, KD logs out with the error "Bad MD5 Sum". If I disable in Cloudflare, the connection comes back up.

    This kind of makes sense to me, seeing as when cloudflare is active, the connection is going through their servers, not direct to mine.

    I really want to take advantage of the protections cloudflare offers.

    Does anyone have a solution?
     
  2. Jamie Edwards

    Jamie Edwards Staff Member

    You could whitelist the following paths in Cloudflare by creating Page Rules:

    /staffapi
    /winapp
    /visitor

    Hope this helps :)
     
  3. ljcaswell

    ljcaswell Established Member

    Thank you. Works perfectly.
     

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