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Kayako Jira module not posting closed back to JIRA

Discussion in 'Apps and modifications' started by kpsmith, Jun 14, 2017.

  1. kpsmith

    kpsmith Member

    We noticed that the Kayako JIRA module ((https://forge.kayako.com/projects/jira) is no longer posting a comment back to JIRA when a Fusion ticket is closed. It also used to strikeout the ticket link in JIRA when this happened.

    We are using version 2.2 and was curious if anyone else has run into this and can guide me to a solution.

    Thank you

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