1. Kayako Download customers: we will continue to develop and support Kayako Download beyond July 2017, alongside the new Kayako for existing customers.

    Find out more.

  2. The forum you are viewing relates to Kayako Classic. If you signed up or upgraded to the new Kayako (after the 4th July 2016), the information in this thread may not apply to you. You can visit the forums for the new Kayako here.

Kayako Jira module not posting closed back to JIRA

Discussion in 'Apps and modifications' started by kpsmith, Jun 14, 2017.

  1. kpsmith

    kpsmith Member

    We noticed that the Kayako JIRA module ((https://forge.kayako.com/projects/jira) is no longer posting a comment back to JIRA when a Fusion ticket is closed. It also used to strikeout the ticket link in JIRA when this happened.

    We are using version 2.2 and was curious if anyone else has run into this and can guide me to a solution.

    Thank you
     

Share This Page