Links post migration

Discussion in 'Using the new Kayako' started by Phil R, Sep 6, 2016.

  1. Phil R

    Phil R Established Member

  2. Gary McGrath

    Gary McGrath Staff Member

    Hi Phil,

    The links should work post migration, the DB will have the references for the old tickets, and will map those when requests come in. ( just like you will also be able to search for old ticket mask ID's even though new cases in Kayako won't have them )

    Gary
     

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