looking for kayako facebook app

hello im looking for a facebook app to where when someone visits my facebook page and sends me a message.. it creats a ticket and it lands in my staff panel

 

I don't think there's any app like that for such purpose because one anyone would message you or visit your page it will automatically be showed in your notification panel.

 

ahh ok

 

How bout on Twitter? Will this be possible?

 

waiting for some one writting that app

 

you would need to parse the post somehow to look for a keyword or something to know to take specific posts and make them tickets, i know Zendesk can do this, but not sure how they convert and parse the posts to know it should be a ticket...

 

i don't hear about it

 

That's a truly worth thing to implement. I think someone should really go ahead and develop an app for that.

Derrick Spencer
Mobile App Strategist
AppsFlair.com

 

and how is that?

 

Dear i am also looking for that.