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Mail not getting to hotmail.com or outlook.com

Discussion in 'Using Kayako Classic' started by NC Software, Jul 25, 2017.

  1. NC Software

    NC Software Member

    I can send a message from Mac mail through my mail server to my outlook.com address but when I create a ticket it never shows on outlook.com. I'm testing this because our hotmail users are not getting our help desk emails.

    It has to be something in the Kayako mailer as again I can send through the same mail server and it works from my Mac.


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