Making custom fields a hyperlink

Discussion in 'Developing, APIs and extending' started by AllanB, Aug 9, 2012.

  1. AllanB

    AllanB New Member

    I've been trying to figure this out. I've created a custom field and want to make it a hyperlink such as:

    <a href=https://www.mycompany.com/helpdesk/...ard/Index#u=/Base/UserOrganization/Edit/1>ABC Company</a>

    so that I can have my users click a link to jump to another organization. I have the logic down for the link to the other company, but the problem is it does not appear as a link, but just code (if I add it manually to the swcustomfieldvalues table. It also seems like the Admin CP > Templates > Templates > General > customfields does not apply to the Staff CP. Should I be doing it through the Admin CP or directly on some sort of PHP page?

    I would like something similiar to the requests in these posts:

    http://forums.kayako.com/threads/custom-field-example.30144/
    http://forums.kayako.com/threads/how-do-i-wrap-a-hyperlink-around-a-submitted-custom-field.18119/
     

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