using 4.00.852 beta. How do we merge existing user accounts? What I found in V3 that if the email account was not registered, it will create another profile for the same user. It is just because the user did not know. How do we merge the user accounts? Also I like the feature where users can edit in their profile their email accounts. Before if it was more than 1, it had to be edited in staff cp.
+1 for this feature. Also when typing in the persons name with multiple email addresses we need to be able to differentiate which email address it sends it too.
Any idea on when this feature might be available? We have customers wanting to change their email address or merge two together and it's INCREDIBLY hard currently.
I would like this feature as well. Also if you delete a user from the helpdesk, it does not delete tickets linked to user as well as if you add the users email address back then it will not detect his/her old tickets. They need to fix all three of these.
Currently, whenever a customer wants to change their email address, or merge two together, it's impossibly difficult, and requires TONS of manual work. Customers use multiple email addresses, and then sometimes want them merged into one - this is really a necessity.
