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MSVCR100.dll error on Windows 10 systems

Discussion in 'Kayako Desktop' started by Richard Powell, Nov 10, 2016.

  1. Richard Powell

    Richard Powell New Member

    I'm receiving the following error on multiple systems with Windows 10.

    "The program can't start because MSVCR100.dll is missing from your computer. Try reinstalling the program to fix this problem. "

    I've tried reinstall (repairing) the Microsoft Visual C++ Redistributables multiple times. I've verified that this file exists on both systems in the c:\Windows\system32 folder. But the same error message occurs on both of my Windows 10 systems.

    Has anyone else encountered this problem? Suggestions for getting around it?

    Thanks
    Richard
     

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