Network Monitoring Tool. Basically, I would like some sort of agent package which could be installed on critical servers/appliances at multiple sites, and assocciated with an organization, which can then be used to monitor them. Once a threashold is set for variables such as temperature, exchange transport service status, CPU utilization etc..if one of the conditions are met, it would automatically generate a ticket for that organization, with the appropiate ticket title. ex. Cirtical: Exchange Server has stopped. It shouldnt be an an overly complicated monitoring solution, just something to ensure critical system tasks/processes are running and are functioning in the specified baseline. This would defanitely be one of the most usefull tools that could be implemented.