1. Kayako Download customers: we will continue to develop and support Kayako Download beyond July 2017, alongside the new Kayako for existing customers.

    Find out more.

  2. The forum you are viewing relates to Kayako Classic. If you signed up or upgraded to the new Kayako (after the 4th July 2016), the information in this thread may not apply to you. You can visit the forums for the new Kayako here.

News items and read more button

Discussion in 'Style and design' started by infidel, Nov 8, 2011.

  1. Tomasz@citizencard

    Tomasz@citizencard New Member


    Just installed 4.91 on our dev server. There is a solution for this natively now:


    but it doesn't put "..." when the truncating starts like the e.g. <{truncate($_newsItem[contents] 1050)}> used to do meaning it just cuts of the text randomly which looks extremely odd.

    You can see the example on https://supporttech.kayako.com/News/List " "This is a test article" News Item.

    We also seem to lost the ability of set a value of characters displayed before the truncation starts - in the example above I set 1050.

    How to fix both issues?


Share This Page