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No alerts when tickets assigned and unable to send internally

Discussion in 'Technical chat' started by Nicola, Apr 19, 2017.

  1. Nicola

    Nicola Member

    Hi there,

    I'm having issues for a while with mail being sent out of Kayako not able to send to internal users with the same domain name ie. @domainname.com and also the same with sending into kayako with the same domain.

    Is there something in the receive connector that needs to allow kayako to relay internally?

    External mail inbound and outbound works fine.

    Thanks
     

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