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Completed Notification if custom field is changed

Discussion in 'Kayako product feedback and suggestions' started by Ivan Pellegrin, Mar 8, 2016.

  1. Ivan Pellegrin

    Ivan Pellegrin New Member


    I have created a new custom group and custom field.

    I would like to set up a notification, if the custom field is changed then an automatic email is sent.

    Unfortunately support has told me that this is not possible now.

    It would be great to have this new feature.

    I look forward to hearing from you

    Kind regards
  2. Jamie Edwards

    Jamie Edwards Staff Member

  3. Ivan Pellegrin

    Ivan Pellegrin New Member

    Thank you Jamie. I'm going to look at this!
  4. Mimue

    Mimue Established Member

    Hi there,

    will this be implemented in the K4?
    We paid in March for software support and updates for the next 12 months ! So for K4 download customers it is not completed at all !!
  5. Kevin Reed

    Kevin Reed Member

    Is this functionality likely to be back-ported into Kayako Download (and if so, any time soon)? We are restricted to using the download version for the foreseeable future, but would consider this to be a massive time saving if it can be made available...
  6. Gabe W

    Gabe W New Member

    This, would be very helpful for our Kayako Download/Classic instance.

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