https://support.kayako.com/News/NewsItem/View/134/the-future-of-kayako-onsite Is there any way we can route this through our own servers to keep it alive. For example, my Kayako is self-hosted, could we allow a version of KD that allows us to continue to use OnSite as it is today and route the protocols through my server as you're probably discontinuing it on your end? It works fine as is now and we could just freeze the version of KD and never upgrade. I'm not interested in paying the 2-3K required for TeamViewer for our needs minus the measly 5% discount you've arranged. Very disappointed to hear this.