Organisation tickets are not shown for the user with Manager role

Discussion in 'Using your helpdesk' started by Alex Pershin, Aug 9, 2012.

  1. Alex Pershin

    Alex Pershin New Member


    I am running latest version of Kayako in a testing lab. I have created an organisation, assigned domain to it (let's say and sent a test email from account. Ticket is created, however when the user (with the Manager role) logs this ticket is not shown.

    Is there something I am missing?



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