1. Kayako Download customers: we will continue to develop and support Kayako Download beyond July 2017, alongside the new Kayako for existing customers.

    Find out more.

  2. The forum you are viewing relates to Kayako Classic. If you signed up or upgraded to the new Kayako (after the 4th July 2016), the information in this thread may not apply to you. You can visit the forums for the new Kayako here.

Problem with Macros being inserted twice

Discussion in 'Using Kayako Classic' started by Peter_K, Feb 9, 2018.

  1. Peter_K

    Peter_K Member

    I am having issues where Macros are being inserted twice into responses. This occurs whether HTML or text is selected for email

    I am using Fusion 4.74.2
     

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