Public Roadmap / Feature Request

Discussion in 'Feedback and suggestions' started by NickP, Sep 7, 2016.

  1. NickP

    NickP New Member

    Hello everybody,

    I know I can't be the only one told "We're going to add it soon", "It's on the roadmap", or "This is being evaluated". While I'm not annoyed with the responses, I'm annoyed there's no visible indicator or tracker to organize and audit the requests.

    I'd like to suggest the Kayako team either develop or put up using a third-party (UserVoice?) tool so that the community can submit/track/vote ideas. Not only can the community interact, but the developers can also inform/update/discuss features with the community.

    Examples of good trackers:
    https://plesk.uservoice.com/
    https://features.cpanel.net
     
    Jamie Edwards likes this.

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