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Purge Data

Discussion in 'Technical chat' started by InsertCoin, May 1, 2018.

  1. InsertCoin

    InsertCoin Member

    Hi,

    Can you tell me some way to achieve the following:

    Delete all users who have been inactive for 3 years or more, and any associated tickets, livechats, or attachments.

    Found the following but it is over 4 years old now, so wondering if there is anything newer to look at?

    http://forums.kayako.com/threads/purging-old-data-tickets.30896/
     
  2. supportskins

    supportskins Kayako Guru

    I think that should do it. We developed a customized plugin for a client which allows to do this from the Kayako interface.
     
  3. InsertCoin

    InsertCoin Member

    Do you sell that plugin? and if so do you have some screenshots/demo video of it?
     
  4. supportskins

    supportskins Kayako Guru

    We can develop the plugin for you. Please contact sales AT supportskins [dot] com for more details.
     

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