Recent NEWS in new ticket auto-reply?

Discussion in 'Implemented and closed suggestions' started by NC Software, Apr 22, 2012.

  1. NC Software

    NC Software Kayako Guru

    This was a huge feature, is it gone? Great way to pass important info to those contacting us, share new version release info, etc.
  2. Jamie Edwards

    Jamie Edwards Chief Limey Staff Member

    It is still there, but there is a bug in the very latest version that prevents it being sent out in some circumstances. We are fixing it in the next update, due very soon.
  3. masterctrl1

    masterctrl1 Kayako Guru

    Where do you enable this? Is is primarily a tagline to click thru to current News?
  4. NC Software

    NC Software Kayako Guru

    Tickets / Settings in the "Mail Settings" section, bottom setting

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