Hi, When I want to rename the Database, do I simply have to modify the name in /Web/helpdesk/__swift/config/config.php under * DATABASE NAME */ define('DB_NAME', 'xxxxx'); or are there other places I need to modify? I need to do that as the database was only a test one and so the naming was not clean and now I have to clean it as it goes to production. Thank you Wfr Frank
Hi frank, If your just moving/renaming the database, and not changing the table stucture inside, then updating the config.php file will be the only change you need to make Gary
Hey Garry, Thank you a lot I only see your answer now, I had the Support in chat for something else so I asked in same time, and got confirmation that that is the only place I have to, so you were again right ;-) But they were told me to do it by backing up the DB then create a new one copy the data to the new one and then relink on it in config. Just to be sure but I don't see why as that is absolutely non sense as you risk 2 to corrupt the data while copying Since when are you Kayako Staff? Wfr Frank
Hi Frank, I became a member of kayako staff this week there is a topic here about it: http://forums.kayako.com/threads/a-welcome-to-gary.30778/ The advice about backing it up and restoring it is more just as a safety net, personally I would recommend doing a mysqldump to back it up ( like you should be doing anyway on a schedule ) and then once its backed up, rename it. ( then if anything does go wrong, you have the backup to restore, but I dont really see anything going wrong ) Gary
