Kayako Download customers: we will continue to develop and support Kayako Download beyond July 2017, alongside the new Kayako for existing customers.
Find out more.
Discussion in 'Marketplace' started by f0rd42, Apr 18, 2008.
Thanks for your great comments Paul, another happy customer
Thanks you Paul!
Does anyone know if Dewak is still in business?
About 4 weeks ago we discussed our project requirements in detail with them on Skype, never heard anything back since then. We tried to get in touch on Skype, via email and through their website/helpdesk, no luck whatsoever...
Did they just quit?
We are still in business. I just read this message and haven't had enough time to review what might have gone wrong but I assume you have been trying to contact me directly and I was absent for a couple weeks. I'll make all the arrangements now and contact you again.
Apologies for the delay and inconveniences.
While the support has been great, I was just wondering it too if you are still in business. Because I have created a ticket on 22 May 2012 and havent heard anything yet, though the ticket status shows "in progress". Basically I wanted to know if you guys have updated the plugin for kayako latest version?
Hi mascotoc, please send me your ticket id and I will have it taken care of.
Ticket ID #15253
Thank you mascotoc, alredy replied to you.
Thats called Dewak support.. LOL got the patch thanks
You are welcome mascotoc, sorry for the delay.
It seems Kayako got a new release, and they mentioned that previous modules will not work since they have changed the directory folder itself from _modules to _app
So just wondering, if you have the update to work with v.4.50.1581 ??
If so, can you please send me the respective patch / updated plugin via Ticket ID #15253
Hi Naveed, we need to wait a couple more weeks until 4.50 is more stable, see http://dev.kayako.com/browse/SWIFT
After that all our modules will be updated and available trough our website in the Orders section
Do you know whether they are still in business? I cannot seem to get answer from them.
Separate names with a comma.