1. Kayako Download customers: we will continue to develop and support Kayako Download beyond July 2017, alongside the new Kayako for existing customers.

    Find out more.

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Discussion in 'Marketplace' started by Felipe Rafael, Sep 4, 2015.

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  1. Felipe Rafael

    Felipe Rafael New Member

    Hi, I wonder if I can sell my license the kayako, I have a license Kayako Download for 50 users. My doubt is whether I can sell it as no longer will use the system.
     
  2. Drew Keller

    Drew Keller Just one person in a world of millions.

    A quick search of the support site and you will find this article.

    https://support.kayako.com/Knowledg...licenses-and-changing-registered-domain-names

    Which states;
    Transferring Kayako Download licenses to other accounts
    A Kayako license cannot be transferred or re-sold to another owner, but it can be repurposed within the same organization. You can request that a Kayako Download license belonging to your Kayako account is transferred to another user's account, as long as the license stays within the same organization and ownership.
     
  3. Felipe Rafael

    Felipe Rafael New Member

    in other words, I have to stay with inactive license, because we no longer use the kayako because no longer have need of it.
     
  4. davidseala

    davidseala New Member

  5. Felipe Rafael

    Felipe Rafael New Member

    In site show:
    Fusion
    All you need for multi-channel customer service.
    $19,200
    50 agents, per year

    if i were to sell, sell for about U $ 8.000
     
  6. Jamie Edwards

    Jamie Edwards Staff Member

    Hi Felipe,

    I'm afraid Kayako Download licenses cannot be sold to others, or transferred to others. If you ended up selling it to someone else, they wouldn't be able to do the transfer or use it on a new domain name (we go into some more detail here: https://support.kayako.com/Knowledg...licenses-and-changing-registered-domain-names).

    I'm sorry to disappoint! Please feel free to email me if you have any questions.
     
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