1. Kayako Download customers: we will continue to develop and support Kayako Download beyond July 2017, alongside the new Kayako for existing customers.

    Find out more.

  2. The forum you are viewing relates to Kayako Classic. If you signed up or upgraded to the new Kayako (after the 4th July 2016), the information in this thread may not apply to you. You can visit the forums for the new Kayako here.

Server Error 500

Discussion in 'Installation and setup (Kayako Classic Download)' started by sby, Sep 25, 2018.

  1. sby

    sby Established Member


    Help since yesterday evening my kayako helpdesk is running in a error and i cannot find the solution.

    PHP Fatal error: Call to a member function Get() on a non-object in /var/www/html/__swift/models/Settings/class.SWIFT_Settings.php on line 53

    I need my helpdesk back online for my company.

    In safari, firefox, opera i get a blanco page in chrome it shows me error 500.
    So i check in the logs of apache and get the log above here.

    Mysql is running help
  2. xortje

    xortje New Member

    Which php version do you use?
  3. danielosasp

    danielosasp New Member

    I really liked you know that

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