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SMTP - Office 365

Discussion in 'Technical chat' started by J. Alejandro Cruz, Feb 25, 2014.

  1. J. Alejandro Cruz

    J. Alejandro Cruz New Member

    I've configured the SMTP options for Office 365 but I'm getting this message when I'm trying to send a reply to one ticket. Our Kayako Fusion version is 4.65

    Uncaught Exception
    =================================================================================================================================
    #0 .\__swift\thirdparty\SwiftMailer\classes\SwiftMailer\Transport\StreamBuffer.php(64): SwiftMailer_Transport_StreamBuffer->_establishSocketConnection()
    #1 .\__swift\thirdparty\SwiftMailer\classes\SwiftMailer\Transport\AbstractSmtpTransport.php(115): SwiftMailer_Transport_StreamBuffer->initialize(Array)
    #2 .\__swift\thirdparty\SwiftMailer\classes\SwiftMailer\Mailer.php(80): SwiftMailer_Transport_AbstractSmtpTransport->start()
    #3 .\__swift\library\Mail\class.SWIFT_Mail.php(529): SwiftMailer_Mailer->send(Object(SwiftMailer_Message))
    #4 .\__apps\tickets\library\Ticket\class.SWIFT_TicketEmailDispatch.php(1158): SWIFT_Mail->SendMail(false, 1)
    #5 .\__apps\tickets\library\Ticket\class.SWIFT_TicketEmailDispatch.php(290): SWIFT_TicketEmailDispatch->Dispatch(2, '<font face="Ver...', 'Prueba?????Dato...', 'J. Alejandro Cr...', 'kayako@konducta...', 'david@konducta....', '', Array, Array, '', '')
    #6 .\__apps\tickets\models\Ticket\class.SWIFT_TicketPost.php(306): SWIFT_TicketEmailDispatch->DispatchStaffReply(Object(SWIFT_Staff), 'Prueba?', false, 'kayako@konducta...', Array)
    #7 .\__apps\tickets\staff\class.Controller_Ticket.php(3502): SWIFT_TicketPost::CreateStaff(Object(SWIFT_Ticket), Object(SWIFT_Staff), 2, 'Prueba', '', false, false, 'kayako@konducta...', false)
    #8 [internal function]: Controller_Ticket->ReplySubmit('1', 'mytickets', '-1', '-1', '-1', '0')
    #9 .\__swift\library\MVC\class.SWIFT_Controller.php(371): call_user_func_array(Array, Array)
    #10 .\__swift\library\App\class.SWIFT_App.php(176): SWIFT_Controller::Load(Object(SWIFT_Interface), Object(SWIFT_App_tickets), Object(SWIFT_Router), false)
    #11 .\__swift\library\class.SWIFT.php(16): SWIFT_App->ExecuteController(Object(SWIFT_Router))
    #12 .\__swift\library\class.SWIFT.php(16): SWIFT->Initialize()
    #13 .\__swift\swift.php(16): SWIFT::GetInstance()
    #14 .\staff\index.php(29): require_once('C:\Program File...')
    #15 {main}
     
  2. Peter O'Halloran

    Peter O'Halloran New Member

    HI There,

    Did you ever get an answer? I am seeing this all of a sudden, and Kayako don't have an answer except speak with Microsoft.

    Thanks
     

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