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Surrender All

Discussion in 'Using Kayako Classic' started by l1dev, Dec 22, 2019.

  1. l1dev

    l1dev New Member

    Hello,

    I need to build a code which will surrender all tickets done by staff member. but I am not sure how it can be done.

    Can anyone help with this? I am new to kayako and still learning about its functions.

    Thanks
     
  2. Evgeny Kuchkov

    Evgeny Kuchkov Established Member

    oh you have a long way to go

    First you put it into array all the ticketids you need to surrender. Then you run foreach Surrender($_ticketID) from this trait __apps/tickets/staff/Controller_TicketReleaseTrait.php
     

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