Hello All, I'm on charge of projects and i manage some tasks on Kayako. I'm using "tags" to : - create a reference/link with an other software - get stats on every tags to priorise critical problems I would like to insert on every "list view" the "tag" field in order to get references immediately. Do you know how can i do with Kayako tools or with specific development ? For your information, i don't want to use the tag search is not a solution in my case! Thank you for your prompt answer Hervé