1. Kayako Download customers: we will continue to develop and support Kayako Download beyond July 2017, alongside the new Kayako for existing customers.

    Find out more.

  2. The forum you are viewing relates to Kayako Classic. If you signed up or upgraded to the new Kayako (after the 4th July 2016), the information in this thread may not apply to you. You can visit the forums for the new Kayako here.

Ticket list has "home" page

Discussion in 'Using Kayako Classic' started by atDev, Aug 21, 2012.

  1. atDev

    atDev Reputed Member

    Is there a way to have the ticket list be the home page when a user logs in?

    We are integrating with another application and don't need all of the other features, just the tickets for the user area.
  2. Gary McGrath

    Gary McGrath Staff Member

    Hi atDev,

    I think the most simplist way to do that would be in the admin CP, widgets, in the home widget, simply change the URL from "/Core/Default/Index" to "/Tickets/ViewList"

  3. atDev

    atDev Reputed Member

    Hi Gary,

    Doesn't that just change the link of the home page from the widget or will it make it actually redirect?
  4. Gary McGrath

    Gary McGrath Staff Member

    For that part, can you not just add a htaccess redirect rule a e.g. http://helpdesk.com -> http://helpdesk.com/index.php?/Tickets/ViewList

    edit, although thinking about it, pretty sure you would have to be logged in for it to actually work

    You might need to alter the actual controller to draw the screen your after, its the class.Controller_Default.php file from __swift\apps\core\client


Share This Page