Ticket Mass Reply into a Note

Discussion in 'Smaller features and tweaks' started by Jason Daly, Jul 25, 2012.

  1. Jason Daly

    Jason Daly New Member

    In Support Suite, there is an option when doing a Mass Reply to "add a note" instead of posting a reply to the ticket body. This feature is great since it lets a supervisor add comments to multiple tickets without posting to the body of the ticket.

    Is there any feature requests to add this functionality into Resolve? I did not see anything out there from a few quick searches.
     

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