Unhidding password in email notification

Discussion in 'Developing, APIs and extending' started by MVTGuy, Mar 15, 2011.

  1. MVTGuy New Member

    Hello Everyone,

    i am trying to unhide the password in the Email Success notification for registration.

    here is an example

    This message serves as confirmation that you are now successfully registered in our support center.

    Registered Email: ****@gmail.com
    Password: [HIDDEN]

    I know we have to go to Admin CP > Templates > Templates > General ,

    But i removed the <td><{$_language[pwhidden]}></td> and it leaves the password blank.

    How do i make it show the password within the email any help would be great.

    Trying to make my support box live soon.

    Regards,

    Evan
    MVTGuy, Mar 15, 2011
    #1

  2. MVTGuy New Member

    Can anyone help me on this as it hides lost passwords and everything this was a default setting.
    MVTGuy, Mar 15, 2011
    #2

  3. Pedro Antunes New Member

    Hello,

    I am having the same problem here. Anyone can help?

    Thanks
    Pedro Antunes, Mar 23, 2012
    #3

  4. Vandark New Member

    I am having the same problem here

    help!!!!!!!!
    Vandark, Aug 8, 2012
    #4
    • Kayako Staff

    Gary McGrath Kayako Staff

    Hi there,

    It is not possible to display the password, all passwords in kayako are stored in a sha1 hash for safety, once the password is stored in hash format, its actually impossible to work it back to the actual password. ( this is for security, as if your sqldb was compromised, it would still not be possible to see users passwords )

    Gary
    Gary McGrath, Aug 8, 2012
    #5

  6. Vandark New Member

    I have not explained well

    Before when a user created a ticket showing the following mail.

    This message serves as confirmation that you are now successfully registered in our support center.

    Registered Email: info@yourmail.com
    Password: 2lplcgvwaf

    You can visit the Support Desk at any time by going to http://electropolis.kayako.com/

    Please do let us know if you have any questions.

    Regards,

    my company

    but today I have not touched it says hidden
    an example

    This message serves as confirmation that you are properly registered in our support center.

    Registered Email: soporte.electronicaocasion@gmail.com
    Password: [HIDDEN]

    You can visit our Support Center at any time in the direction http://electropolis.kayako.com/

    Please contact us if you have any questions.

    Best regards,

    what is the process to replace the password
    confirmation in the mail?
    Vandark, Aug 8, 2012
    #6
    • Kayako Staff

    Gary McGrath Kayako Staff

    Hi there,

    It looks like the phrase is coming through and not the replacement of the password, can you try restoring your language phrases and template's to default?

    Gary
    Gary McGrath, Aug 8, 2012
    #7
    nRoK likes this.

  8. nRoK New Member

    Search into Languages "registersuccessemail" and "registerwelcomeemail" phrases and replace the text "[HIDDEN]" for "%4$s" (without quotes).
    nRoK, Oct 24, 2012
    #8

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