1. Kayako Download customers: we will continue to develop and support Kayako Download beyond July 2017, alongside the new Kayako for existing customers.

    Find out more.

  2. The forum you are viewing relates to Kayako Classic. If you signed up or upgraded to the new Kayako (after the 4th July 2016), the information in this thread may not apply to you. You can visit the forums for the new Kayako here.

Upgrade Instructions?

Discussion in 'Using Kayako Classic' started by Blake Boman, Dec 19, 2017.

  1. Blake Boman

    Blake Boman Member


    We are planning to upgrade to the latest Kayako Classic (v4.90) this week, and I am looking for the upgrade instructions. I used to use the instructions located on your Wiki (https://kayako.atlassian.net/wiki/display/DOCS/Upgrading your helpdesk), but this doesn't seem to work anymore. It requests a username/password to access the article and when I attempt to make an account it says I don't have access. Where can I find the most recent installation instructions?

  2. supportskins

    supportskins Kayako Guru

  3. Blake Boman

    Blake Boman Member

    Perfect! Thank you!
  4. supportskins

    supportskins Kayako Guru

    No worries :)

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