1. Kayako Download customers: we will continue to develop and support Kayako Download beyond July 2017, alongside the new Kayako for existing customers.

    Find out more.

  2. The forum you are viewing relates to Kayako Classic. If you signed up or upgraded to the new Kayako (after the 4th July 2016), the information in this thread may not apply to you. You can visit the forums for the new Kayako here.

upgrade to 4_79_0_8904 fails with mysql header mismatch

Discussion in 'Using Kayako Classic' started by Guy Cohen, Sep 9, 2017.

  1. Guy Cohen

    Guy Cohen Member

    We try to upgrade from 4.70 to 4.79 and get this error:

    mysql_connect(): Headers and client library minor version mismatch. Headers:50550 Library:100117 (./__swift/thirdparty/adodb5/drivers/adodb-mysql.inc.php:364)

    we use mariadb 10.2.2-1.el7

    and in the config we have:

    define('DB_LAYER', 'PDO');

    Need help.
     
  2. sergioag

    sergioag Member

    To me, this looks like a server problem. You host should be able to fix it. Probably they updated MySQL to MariaDB, but not recompiled PHP. Not a Kayako issue.
     

Share This Page