user delegation for during staff holidays

Discussion in 'Feature requests' started by bubble, Nov 18, 2009.

  1. bubble

    bubble New Member

    would like to suggest a feature which a allow a staff member to delegate all his task to another users when he is on leave.
    the other user will receive alerts etc for those cass.
  2. Jamie Edwards

    Jamie Edwards Chief Limey Staff Member

    We won't be implementing this in 4.0. However, if support picks up for it then we certainly will consider it again in the future.
  3. Thomas Solvik

    Thomas Solvik New Member

    I would like to add my support for the suggestion above. The only alternative now is to manually dispatch all tickets to another staff memeber or to release them.

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