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v.4.92.6 - Ticket create new user account

Discussion in 'LoginShare' started by jeffshead, Feb 11, 2019.

  1. jeffshead

    jeffshead Established Member

    I know Kayako Classic is on it's last legs but I would like to keep it going till the very end so if anyone on here is bored and can take a moment to help, I'd greatly appreciate it.

    This Loginshare script has served me well for several years (Thanks Brett!):

    I'm currently running Fusion 4.90. I finally took the time to attempt an upgrade to 4.92.6 but there are drastic changes to the code. I can't figure out how to integrate the Loginshare script hook in the __apps\tickets\models\Ticket\class.SWIFT_Ticket.php file.

    Basically, the hook is supposed to be inserted in the code where Kayako creates a user account if one does not already exist for the ticket creator. I attached the unedited class.SWIFT_Ticket.php from 4.92.6 and the one from 4.90 with the hook already inserted.

    Can someone please take a peak and let me know where I should insert the hook in 4.92.6? All of my attempts have failed.

    Below is the hook code:
                // Begin Hook: client_user_ticket_createCSCartAccount
    $_hookResult null;
    $_hookCode SWIFT_Hook::Execute('client_user_ticket_createCSCartAccount')) ? ($_hookResult = eval($_hookCode)) : false;
                if (
    $_hookResult !== null)
    // End Hook
    Just search for "Begin Hook" in the 4.90 file and you will get an idea of how it works by seeing the surrounding code.



    Attached Files:

  2. jeffshead

    jeffshead Established Member

    I fixed it. The code has changed a lot since 4.90.x.
    The hook no longer goes in 'class.SWIFT_Ticket.php'. It needs to be inserted into '__apps/tickets/models/Ticket/SWIFT_TicketGettersTrait.php'. Also, since a namespace is specified in this file, you have to include '__swift/library/Hook/class.SWIFT_Hook.php' and add the hook class.

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