Wallboard Module for V4 by Dewak

Discussion in 'Apps and modifications' started by Andres Berdugo - Dewak, Apr 1, 2011.

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Do you like this module?

  1. Yes

    75 vote(s)
    96.2%
  2. No

    3 vote(s)
    3.8%
  1. Steve Moghadam

    Steve Moghadam New Member

    Yes, I did install it from the Control Panel. I had it complain about the sql under the new tickets and overdue tickets, but when i went to settings and entered 20 they stopped.
     
  2. Andres Berdugo - Dewak

    Andres Berdugo - Dewak Experienced Member

    You are right Gary, we are currently testing the other modules on 4.50 but we plan to release a new Wallboard version based on the API, this way we can enable it for hosted customers.
    We will have more news in the upcoming weeks
     
    Daniel 'RTRD' likes this.
  3. Hi Just installed the module. But I'm getting this error when I change the settings
     

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  4. Drew Keller

    Drew Keller Just one person in a world of millions.

    I think you will find that error is because the wallboard is not ready to be used with 4.50.Xxxx. In Andres last post he says they are only just testing the module for 4.50
     
  5. Andres Berdugo - Dewak

    Andres Berdugo - Dewak Experienced Member

    You are right Drew, the wallboard module doesn't work with 4.50 due to the new folder structure.

    We are working on a complete new version for this module that will be compatible with 4.50.XX +, we will keep you posted.
     
  6. Carl Silver

    Carl Silver Reputed Member

    any update on this?
     
  7. Andres Berdugo - Dewak

    Andres Berdugo - Dewak Experienced Member

  8. xeomueller

    xeomueller New Member

    thank you very much for your app. I installed your latest version (ready for 4.50.16.36) but i get this error:

    and this is from my errorlog:

    Code:
    [Thu Oct 18 22:19:06 2012] [warn] [client 80.237.212.125] mod_fcgid: stderr: PHP Warning: fopen(): Unable to access ./../../../../__swift/files/dwk.wallboard.key in /var/www/vhosts/support/httpdocs/__apps/wall_board/library/Dewak/dwk_functions.php on line 14
    [Thu Oct 18 22:19:06 2012] [warn] [client 80.237.212.125] mod_fcgid: stderr: PHP Warning: fopen(./../../../../__swift/files/dwk.wallboard.key): failed to open stream: No such file or directory in /var/www/vhosts/support/httpdocs/__apps/wall_board/library/Dewak/dwk_functions.php on line 14
    [Thu Oct 18 22:19:06 2012] [warn] [client 80.237.212.125] mod_fcgid: stderr: PHP Warning: filesize(): stat failed for ./../../../../__swift/files/dwk.wallboard.key in /var/www/vhosts/support/httpdocs/__apps/wall_board/library/Dewak/dwk_functions.php on line 15
    [Thu Oct 18 22:19:06 2012] [warn] [client 80.237.212.125] mod_fcgid: stderr: PHP Warning: fread() expects parameter 1 to be resource, boolean given in /var/www/vhosts/support/httpdocs/__apps/wall_board/library/Dewak/dwk_functions.php on line 15
    [Thu Oct 18 22:19:06 2012] [warn] [client 80.237.212.125] mod_fcgid: stderr: PHP Warning: fclose() expects parameter 1 to be resource, boolean given in /var/www/vhosts/support/httpdocs/__apps/wall_board/library/Dewak/dwk_functions.php on line 16
    [Thu Oct 18 22:19:06 2012] [warn] [client 80.237.212.125] mod_fcgid: stderr: PHP Notice: unserialize(): Error at offset 0 of 6 bytes in /var/www/vhosts/support/httpdocs/__apps/wall_board/library/Dewak/dwk_functions.php on line 24
    [Thu Oct 18 22:19:06 2012] [warn] [client 80.237.212.125] mod_fcgid: stderr: PHP Warning: mysql_set_charset() expects parameter 2 to be resource, boolean given in /var/www/vhosts/support/httpdocs/__apps/wall_board/library/Dewak/dwk_dbManager.php on line 105 
     
  9. Andres Berdugo - Dewak

    Andres Berdugo - Dewak Experienced Member

    Hi xeomueller,

    Looks like the folder "_swift/files" doesn't have writing permissions, please check this and reinstall.
     
  10. ajay.pitroda

    ajay.pitroda New Member

    I have the same problem as xeomuller. I checked permissions on __swift/files too. They are rwxrwxrwx. Did reinstall too, but no change.
    below is my error log
    [Fri Oct 19 13:57:02 2012] [error] [client 172.20.0.99] PHP Warning: fopen(./../../../../__swift/files/dwk.wallboard.key): failed to open stream: No such file or directory in /var/www/html/__apps/wall_board/library/Dewak/dwk_functions.php on line 14
    [Fri Oct 19 13:57:02 2012] [error] [client 172.20.0.99] PHP Warning: filesize(): stat failed for ./../../../../__swift/files/dwk.wallboard.key in /var/www/html/__apps/wall_board/library/Dewak/dwk_functions.php on line 15
    [Fri Oct 19 13:57:02 2012] [error] [client 172.20.0.99] PHP Warning: fread() expects parameter 1 to be resource, boolean given in /var/www/html/__apps/wall_board/library/Dewak/dwk_functions.php on line 15
    [Fri Oct 19 13:57:02 2012] [error] [client 172.20.0.99] PHP Warning: fclose() expects parameter 1 to be resource, boolean given in /var/www/html/__apps/wall_board/library/Dewak/dwk_functions.php on line 16
    [Fri Oct 19 13:57:02 2012] [error] [client 172.20.0.99] PHP Notice: unserialize(): Error at offset 0 of 6 bytes in /var/www/html/__apps/wall_board/library/Dewak/dwk_functions.php on line 24
    [Fri Oct 19 13:57:02 2012] [error] [client 172.20.0.99] PHP Warning: mysql_set_charset() expects parameter 2 to be resource, boolean given in /var/www/html/__apps/wall_board/library/Dewak/dwk_dbManager.php on line 105
    [Fri Oct 19 14:03:32 2012] [info] [client 172.20.1.134] (104)Connection reset by peer: core_output_filter: writing data to the network
    [Fri Oct 19 14:09:16 2012] [error] [client 172.20.2.18] File does not exist: /var/www/html/404.html
     
  11. ajay.pitroda

    ajay.pitroda New Member

    I have the same problem as xeomuller. I checked permissions on __swift/files too. They are rwxrwxrwx. Did reinstall too, but no change.
    below is my error log
    [Fri Oct 19 13:57:02 2012] [error] [client 172.20.0.99] PHP Warning: fopen(./../../../../__swift/files/dwk.wallboard.key): failed to open stream: No such file or directory in /var/www/html/__apps/wall_board/library/Dewak/dwk_functions.php on line 14
    [Fri Oct 19 13:57:02 2012] [error] [client 172.20.0.99] PHP Warning: filesize(): stat failed for ./../../../../__swift/files/dwk.wallboard.key in /var/www/html/__apps/wall_board/library/Dewak/dwk_functions.php on line 15
    [Fri Oct 19 13:57:02 2012] [error] [client 172.20.0.99] PHP Warning: fread() expects parameter 1 to be resource, boolean given in /var/www/html/__apps/wall_board/library/Dewak/dwk_functions.php on line 15
    [Fri Oct 19 13:57:02 2012] [error] [client 172.20.0.99] PHP Warning: fclose() expects parameter 1 to be resource, boolean given in /var/www/html/__apps/wall_board/library/Dewak/dwk_functions.php on line 16
    [Fri Oct 19 13:57:02 2012] [error] [client 172.20.0.99] PHP Notice: unserialize(): Error at offset 0 of 6 bytes in /var/www/html/__apps/wall_board/library/Dewak/dwk_functions.php on line 24
    [Fri Oct 19 13:57:02 2012] [error] [client 172.20.0.99] PHP Warning: mysql_set_charset() expects parameter 2 to be resource, boolean given in /var/www/html/__apps/wall_board/library/Dewak/dwk_dbManager.php on line 105
    [Fri Oct 19 14:03:32 2012] [info] [client 172.20.1.134] (104)Connection reset by peer: core_output_filter: writing data to the network
    [Fri Oct 19 14:09:16 2012] [error] [client 172.20.2.18] File does not exist: /var/www/html/404.html
     
  12. Drew Keller

    Drew Keller Just one person in a world of millions.

    Ajay,

    Can you confirm that the dwk.wallboard.key file is located in the __swift/files directory, as it looks more like the key file is not found.
     
  13. ajay.pitroda

    ajay.pitroda New Member

    Hi,

    I cannot find key in __swift/files as well as __apps/wallboard directories. Let me know where can I find it.
    Thanks in advance.

    Ajay
     
  14. Carl Silver

    Carl Silver Reputed Member

  15. Drew Keller

    Drew Keller Just one person in a world of millions.

  16. Carl Silver

    Carl Silver Reputed Member

    Thanks Drew
     
  17. Andres Berdugo - Dewak

    Andres Berdugo - Dewak Experienced Member

    Thanks Drew and Carl, download link has been updated.
    xeomuller and ajay: please send us an email to info@dewak.com with the wallboard URL and one of our support engineers will look into this.
     
  18. Karl Metum

    Karl Metum Established Member

    "(Unknown column 'departmentapp' in 'where clause')" when I click on "Settings" after I have logged in.
     
  19. LeighT

    LeighT New Member

    I am also getting this error, has anyone been able to fix it?

     
  20. Eyvind Baadnes

    Eyvind Baadnes New Member

    ------------------

    Any news on an API Version of this we can use on our Hosted Kayako?
    E
     

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