I noticed kayako has a wordpress plugin, but it has not been touched in a long time and does not work. I noticed that in the admin of wordpress on the dashboard widget, it no longer links up correctly to the ticket. It pops a window for the ticket, but is empty. Looking further, the functions are looking for some post array data and is no longer in the data. My guess it has changed perhaps, but is anyone still actively working with wordpress plugin at kayako?