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WYSIWYG for Fusion 4.80.2

Discussion in 'Apps and modifications' started by SamCom, Jan 29, 2018.

  1. SamCom

    SamCom New Member

    Hello,

    We've recently upgraded from 4.73.2 to 4.80.2.

    I'm trying to find a new version of Wysiwyg editor CustomTweaks but it looks like development of this stopped back in 2016?

    Is there an alternative?

    Specifically, we'd like to past inline images into the body of a ticket.

    Thanks,
    Sam.
     
  2. supportskins

    supportskins Kayako Guru

    Yes that has been stopped as WYSIWYG editor is now the part of Kayako by default.
     
  3. SamCom

    SamCom New Member

    Hello,

    Thanks for your reply,

    On our customer panel, the editor doesn't appear and we cant paste images in the body.
    Does this need to be enabled somewhere? I noticed it works in the staff panel, just not the customer panel.
    Some screenshots below,

    Customer panel,
    upload_2018-1-30_7-1-30.png


    Staff panel,

    upload_2018-1-30_7-3-27.png


    Thanks,
    Sam.
     
  4. supportskins

    supportskins Kayako Guru

    Have you modified the client front end?
     
  5. SamCom

    SamCom New Member

    Hello,

    I turned on TinyMCE Editor and it is now working.

    Thanks,
    Sam.
     

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