+1 for this from us. With V3, we were able to paste a Jing code for a screen shot (http://www.techsmith.com/learn/jing/tutorials/share/embed-jing-content/) and it worked great. We have to NO STRIP the HTML, but it seemed OK. Now with version 4, anyone who emails us via a MAC, the thread gets all messed up. If we strip the tags, then our images will not display outbound. Would be REALLY cool to be able to strip any INBOUND messages of HTML while allowing outbound and Staff/Support web diplays show them from Staff.